MICROSOFT OUTLOOK INTRODUCTION COURSE OVERVIEW

This 1 Day Introduction Course, aimed at the new user, this course aims to give users the confidence and knowledge to work in the Outlook environment. By the end of the course, users will be able to create, send and receive emails, enter contact information and work with attachments.

Email Management

Understanding how to send/receive emails and store effectively.

• Send/Receive Emails
• Add Attachments
• Change Email Importance
• Format Email Text
• Email Signatures
• Saving Emails in Folders
• Deleting and Recovering EMail
• Junk Email
• Understanding CC and BCC
• Search Folders

Calendar

Managing the electronic diary.

• Creating and editing calendar appointments
• Colour coding you appointments
• Setting Reminders
• Re-occurring Appointments
• Inviting others to your meetings
• Setting Calendar permissions

Contacts

Keeping control of lots colleagues and customers details.

• General Details
• Keeping track of correspondence
• Sharing Contacts
• Creating Contact Groups

Working with Tasks

How to manage your To-Do List.

• Creating Tasks
• Accepting/Declining Tasks
• Re occurring Tasks
• Sharing Tasks
• Working with Flags

Notes

Quick Notes for those little reminders.

Public Folders

Sharing your Outlook Folders with everyone else.