WRITTEN COMMUNICATION SKILLS

Aims

This 1 Day Course will give delegates the skills to recognise and understand the key principles of effective written communication and develop skills accordingly.

Objectives

Decide when it is more appropriate to use written rather than verbal communication.

Ensure that written communications will:

• reach their destination

• get noticed

• are read

• are understood

• Are professional and presentable

We also look at how to make clear and concise reminders, notes and messages.

Plan and prepare for writing a report.

Determine and adopt a suitable report structure.

Produce a report that is thorough, reliable, credible and readable.