Reception Skills Training Courses

First impressions create lasting impressions.

A Receptionist is a Company’s ambassador and as such plays a vital role in establishing an organisation's professionalism and success.

Professionalism in creating that vital first impression.

Professionalism and confidence in the way you communicate with clients.

Professionalism in how you handle complaints and difficult situations.

AJ Training offer a range of hands on training courses and workshops delivered at our Rotherham training suite or on site at your location.


Identify the skills and qualities of an effective receptionist
Identify the role and responsibilities of the receptionist
Identify effective face to face and telephone communication skills
Recognise the principles of effective complaints management
Demonstrate the skills required to handle difficult clients
More details..


One Company


per day
  • At our Rotherham training suite
  • Up to 12 delegates
  • Lunch and refreshments provided
  • Option to tailor content

Enquire Now

On-site Training


per day + travel costs
  • Training at your chosen location
  • Up to 12 delegates
  • Hands on exercises
  • Option to tailor content

Price Estimate

Scheduled Course


per delegate, per day
  • At our Rotherham training suite
  • Equipped training room
  • Lunch and refreshments provided

All trainer delivered courses include

  • Certificate of attendance
  • e-Mail support
  • Course notes

AJ Respond to all online bookings within 3 working hours, we will email you back to confirm prices, availability and content of the requested course.
Once confirmed we will forward joining instructions along with an invoice payable 10 days before the course date.

AJ Scheduled Course List

There are currently no active courses. Please call 01709 352307 or email and we would be happy to schedule additional dates.