Reception Skills Training Courses

First impressions create lasting impressions.

A Receptionist is a Company’s ambassador and as such plays a vital role in establishing an organisation's professionalism and success.

Professionalism in creating that vital first impression.

Professionalism and confidence in the way you communicate with clients.

Professionalism in how you handle complaints and difficult situations.

AJ Training offer a range of hands on training courses and workshops delivered at our Rotherham training suite or on site at your location.


Identify the skills and qualities of an effective receptionist
Identify the role and responsibilities of the receptionist
Identify effective face to face and telephone communication skills
Recognise the principles of effective complaints management
Demonstrate the skills required to handle difficult clients

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One Company


from our Rotherham training suite, on-site prices available on request.

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from our Rotherham training suite.

Book Now



from our Rotherham training suite, on-site prices available on request.

Enquire Now


All trainer delivered courses include


  • Course notes

  • Lunch and refreshments

  • Certificate of attendance

  • E-mail support

AJ Respond to all online bookings within 1 working hour, we will email you back to confirm prices, availability and content of the requested course.
Once confirmed we will forward joining instructions along with an invoice payable 10 days before the course date.

AJ Scheduled Course List

Reception Skills


Date TBC

£175.00 per delegate per day

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 Please note scheduled courses are priced per delegate, per day and exclude VAT.

Our course schedule covers the standard training for the coming months, if the dates or course you require is not listed then please call 01709 352307 or email and we will happily schedule additional courses.

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