Customer Care for Managers Training Courses

By using a variety of discussions, role-plays and workshop exercises the course is designed to engage the delegates to think about their own performance as well as that of their staff. It stresses the importance of staff adopting positive attitudes and behaviours when it comes to achieving high levels of Customer Care, in line with the maintaining of operational objectives.

AJ Training offer a range of hands on training courses and workshops delivered at our Rotherham training suite or on site at your location.

Levels

Introduction
Identify different facets of Customer Care
Identify benefits of Customer Care
Recognise operational, behavioural and attitudinal standards
Positively reinforce desirable behaviours
Identify attitudes and behaviours

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Prices

One Company
Course

£695.00

from our Rotherham training suite, on-site prices available on request.

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Scheduled
Course

£175.00

from our Rotherham training suite.

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Bespoke
Course

£745.00

from our Rotherham training suite, on-site prices available on request.

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All trainer delivered courses include

 

  • Course notes

  • Lunch and refreshments

  • Certificate of attendance

  • E-mail support

AJ Respond to all online bookings within 1 working hour, we will email you back to confirm prices, availability and content of the requested course.
Once confirmed we will forward joining instructions along with an invoice payable 10 days before the course date.

AJ Scheduled Course List


Customer Care for Managers

Introduction

Date TBC

£175.00 per delegate per day

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 Please note scheduled courses are priced per delegate, per day and exclude VAT.

Our course schedule covers the standard training for the coming months, if the dates or course you require is not listed then please call 01709 352307 or email info@ajtraining.net and we will happily schedule additional courses.

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