Customer Care for Managers Training Courses

By using a variety of discussions, role-plays and workshop exercises the course is designed to engage the delegates to think about their own performance as well as that of their staff. It stresses the importance of staff adopting positive attitudes and behaviours when it comes to achieving high levels of Customer Care, in line with the maintaining of operational objectives.

AJ Training offer a range of hands on training courses and workshops delivered at our Rotherham training suite or on site at your location.

Levels

Introduction
Identify different facets of Customer Care
Identify benefits of Customer Care
Recognise operational, behavioural and attitudinal standards
Positively reinforce desirable behaviours
Identify attitudes and behaviours

More details..



Prices

One Company

£745.00

per day
  • At our Rotherham training suite
  • Up to 12 delegates
  • Lunch and refreshments provided
  • Option to tailor content

Enquire Now

On-site Training

£695.00

per day + travel costs
  • Training at your chosen location
  • Up to 12 delegates
  • Hands on exercises
  • Option to tailor content

Price Estimate

Scheduled Course

£195.00

per delegate, per day
  • At our Rotherham training suite
  • Equipped training room
  • Lunch and refreshments provided
  • Free parking
 

All trainer delivered courses include

  • Certificate of attendance
  • e-Mail support
  • Course notes

AJ Respond to all online bookings within 1 working hour, we will email you back to confirm prices, availability and content of the requested course.
Once confirmed we will forward joining instructions along with an invoice payable 10 days before the course date.

AJ Scheduled Course List



There are currently no active courses. Please call 01709 352307 or email info@ajtraining.net and we would be happy to schedule additional dates.